Pilgrims Ask
Frequently Asked Questions
Everything you need to know before you travel — clear, simple, and transparent.
F.A.Q.s
1. Can I bring children on the Umrah or Ziyarat trip?
Yes, families are welcome! We provide guidance and support for parents traveling with young children. Both Saudi Arabia and Iraq are generally safe for family travel.
2. Can I join only part of the trip or start from another country?
Yes. Many travelers join from different countries. We can customize your entry point to meet the group in Makkah, Madinah, Najaf, or Karbala depending on your package.
3. Is transportation provided for elders or those with mobility concerns?
Absolutely. We arrange comfortable, accessible transport for seniors, families, and anyone needing support. Long distances are covered so everyone can travel comfortably.
4. How much walking should I expect during Umrah and Ziyarat?
Expect moderate walking in the Haramain and light walking at ziyarat sites in Iraq. We maintain a comfortable pace and provide transport for longer distances.
5. What accommodations are included in the package?
We stay in 4–5 star hotels near the Haramain and shrines. Hotels typically include breakfast, modern amenities, and easy access to meeting points.
6. What meals are included during the trip?
Most packages include breakfast. Some Iraq ziyarat programs also provide meals during tours. Your final itinerary will clearly specify all meal inclusions.
7. What documents do I need for Umrah or Ziyarat?
Generally:
- Passport valid for at least 6 months
- White background photo
- Completed visa application form
- Travel insurance (recommended or included) Our team guides you through every step.
8. Are there restrictions on clothing or items I can bring?
Yes. For the Haramain, dress modestly and pack Ihram cloth (for men). In Iraq, modest attire is recommended for shrine visits. Check airline baggage allowances. A full packing list will be provided.
9. Is medical assistance available during the trip?
Yes. We assist with reaching nearby clinics or hospitals. Our team is trained for emergencies, and medical centers are easily accessible in holy cities.
10. What if I have special needs, dietary restrictions, or medication requirements?
Inform us in advance. We accommodate medical, mobility, and dietary needs as much as possible.
11. What spiritual resources do you recommend for preparation?
We suggest:
- Qur’an recitations
- Duas for ziyarat
- Lectures or spiritual reminders
- Books or guides about Umrah and the Ahlulbayt (ع) shrines We can also share curated playlists and resources.
12. Do you provide a WhatsApp group for updates?
Yes. All travelers are added to a dedicated group chat before departure for daily reminders, schedules, meeting points, and tips.
13. How do I register for a trip?
Complete the registration form on our website and submit the required documents. A reservation fee may apply to secure your spot.
14. Where can I store my luggage during visits?
Your main luggage stays securely at the hotel or bus. For daily visits, carry a small bag with essentials—water, medication, and prayer items. Our team assists with coordination.
